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Which of the human needs is consider most basic?
Survival
Safety
Esteem
Belonging
Self-actualization
Which type of needs tend to be the same for all people?
The physiological needs
The belonging needs
The esteem needs
The cognitive needs
The aesthetic needs
Why is probably a good thing that the higher needs are never completely satisfied in any person?
Because that might stop their mental growth and initiative.
Because they would forget about the basic needs.
Because they would stop being a part of society.
Because they would tend to "tune out" others.
Because they would feel they had no reason to live.
What term did Abraham Maslow used to describe the order in which human needs are related?
The hierarchy of needs
The order of the universe
The chain of needs
The needs triangle
The needs pyramid
Why must a leader ensure that the basic needs of their followers are met first?
Because the followers will never focus on the higher needs until the basic needs are met.
Because they are easier to satisfy.
Because their followers will appreciate these needs more.
Because this is what their seniors expect from them.
Because only the followers can meet the higher needs.
Why is it that punishment alone cannot motivate an individual?
Because motivation comes from inside a person, not from outside forces.
Because motivation comes from outside forces and influence.
Because punishment has a negative impression on people.
Because you can't change what a person does with punishment.
Punishment can and does motivate an individual.
The need a person feels for symmetry, order and beauty would fall under which of Maslow's hierarchy of needs?
Aesthetic
Physiological
Cognitive
Safety
Belonging
The need a person feels to know, understand and explore would fall under which of Maslow's hierarchy of needs?
Cognitive
Aesthetic
Esteem
Belonging
Physiological
The need a person feels to achieve, be competent and gain approval and recognition from others would fall under which of Maslow's hierarchy of needs?
Esteem
Aesthetic
Cognitive
Self-actualization
Physiological
The need a person feels to affiliate with others and to be accepted, would fall under which of Maslow's hierarchy of needs?
Belonging
Aesthetic
Cognitive
Esteem
Physiological
The need a person feels to find self-fulfillment and realize one's full potential would fall under which of Maslow's hierarchy of needs?
Self-actualization
Aesthetic
Cognitive
Belonging
Physiological
Through the course of several surveys on motivation, which of the following was shown to be more important to an individual in terms of motivation?
The opportunity to do interesting work.
Good pay
Chance for advancement
Threat of disciplinary action
Not having to work too hard
Through the course of several surveys on motivation, which of the following was shown to be more important to an individual in terms of motivation?
The feeling that one's work is important.
Good pay
The chance to produce work of high quality
A high degree of freedom on the job.
Working under close supervision.
Through the course of several surveys on motivation, which of the following was shown to be more important to an individual in terms of motivation?
Good pay
Chance for advancement/promotion
Knowing what is going on in the organization
Thread of disciplinary action
Not having to work too hard
Through the course of several surveys on motivation, which of the following was shown to be more important to an individual in terms of motivation?
The opportunity for self-development and improvement
Good pay
Chance for advancement
High degree of freedom on the job
Working under close supervision
Which of the following tends to destroy high morale in a person and a unit?
Inactivity
Relaxation
Freedom
Discipline
Efficiency
What is the best topic for a leader to use to begin a conversation with a subordinate?
A subject of interest to the follower
A question on the personal life of the follower
Asking what the follower things is wrong with the unit
Asking who the follower dislikes the most in the unit
Telling the follower how you became a leader
Which of the following is NOT something you should do when being a good listener?
Do not make eye contact with the speaker
Stop working when someone is talking with you
Do not interrupt continually
Do not make light of the speaker's experience
Do not try to tell a person what they mean when they say something
When ending a conversation, what is the most important thing to consider?
That you don't abruptly end a conversation.
How much time you have to talk.
Whether the important items have been covered.
That both of you have had a chance to give your opinions
That your follower appears happy
Which of the following would NOT be one of the general rules for building high morale in a unit?
Closely supervising your subordinates
Staying in touch with your subordinates problems and wishes